Data Analytics & AI Intern
Contributing to Business Intelligence and AI initiatives by developing analytics solutions, intelligent applications, and AI-powered customer experiences. Working across CRM analytics, interactive dashboards, backend APIs, Retrieval-Augmented Generation (RAG), and chatbot enhancements to support business operations and customer engagement.
- Designed and developed interactive CRM dashboards using Power BI, DAX, Power Query, SQL, and data modeling to monitor lead generation, sales performance, employee productivity, and business KPIs.
- Performed end-to-end data preparation including data cleaning, transformation, modeling, KPI development, and dashboard optimization to deliver scalable reporting and self-service analytics.
- Enhanced an existing AI-powered educational chatbot by improving conversation workflows, backend functionality, and intelligent response capabilities to provide a better student support experience.
- Developed and tested WhatsApp integration for the AI chatbot, enabling seamless customer communication and automated responses through messaging channels.
- Collaborated with cross-functional teams and stakeholders to gather reporting requirements, improve analytics workflows, and deliver AI and Business Intelligence solutions that support operational and strategic decision-making.






